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New look for the listings and ad pages!
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srivanisri



Joined: 06 Jun 2008
Posts: 2

PostPosted: Fri Jun 06, 2008 2:35 am    Post subject: time column would be appreciated Reply with quote

Hi,

i have been following gumtree for a few months now, and the now site looks good than before, the only thing you missed is the time field showing when the ad was placed, by this users will know what time of the day the ad is placed and they might get an idea if they can expect a reply or not, as i do not get replies for many. if the time is mentioned i would not expect a reply if it has been there for long. i think this should not be a big problem for u guys...


thanks

srikanth
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paul55



Joined: 08 Jun 2008
Posts: 1

PostPosted: Sun Jun 08, 2008 8:41 am    Post subject: Reply with quote

No. Looks like the crappy craigslist. Did they buy it ? Cannot make specific searches like before. Unable to see at a glance what I have searched for. Crappy design. blue on white ???!!!! EEEK !! Ads ads ads. May go elsewhere like I am free to do .. byeeee
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greglong555



Joined: 08 Jun 2008
Posts: 1

PostPosted: Sun Jun 08, 2008 10:22 pm    Post subject: new look?? Reply with quote

Is your new look white pages with the wording?? to be honest it looks terrible! I havent been on gumtree for a while but it seems now that ebay own you, gumtree is just going down and down, mind you so is ebay!!! i believe the word to use is COMMERCIAL GREED!!!
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purple52
Gumtree Admin


Joined: 03 Feb 2006
Posts: 27

PostPosted: Mon Jun 09, 2008 10:15 am    Post subject: Re: new look?? Reply with quote

paul55 wrote:
blue on white


greglong555 wrote:
Is your new look white pages with the wording??


Guys, I think you're seeing a technical problem rather than our new design. Do you see our traditional cream and green colour scheme if you visit the site now? If not, please let me know which city site you are looking at and what web browser you are using.

Thanks!
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ouiser



Joined: 09 Jun 2008
Posts: 2
Location: London

PostPosted: Mon Jun 09, 2008 10:05 pm    Post subject: Display problems (London) Reply with quote

I'm using Mozilla Firefox as my browser on my Mac at home and although the London homepage looks as it should, as soon as I click on an ad link it takes me to a very basic HTML page, with black text and bright blue text links on a white page. Help me! It looks fine at work on a PC using Explorer. I didn't have this problem last week, it only kicked in this weekend. I thought it was something to do with my bandwidth (or something) but I see other people are experiencing the same thing.
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purple52
Gumtree Admin


Joined: 03 Feb 2006
Posts: 27

PostPosted: Tue Jun 10, 2008 11:40 am    Post subject: Re: Display problems (London) Reply with quote

ouiser wrote:
I'm using Mozilla Firefox as my browser on my Mac at home and although the London homepage looks as it should, as soon as I click on an ad link it takes me to a very basic HTML page, with black text and bright blue text links on a white page. Help me!


Hi! Yep - definitely a technical problem going on. Please try clearing your browser cache as described here: http://kb.mozillazine.org/Clearing_the_cache
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ouiser



Joined: 09 Jun 2008
Posts: 2
Location: London

PostPosted: Tue Jun 10, 2008 11:47 am    Post subject: Display sorted! Reply with quote

Thanks, purple52! Gumtree world is green again, yay!
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stickytim



Joined: 28 Nov 2007
Posts: 10

PostPosted: Wed Jun 11, 2008 4:19 pm    Post subject: bad design Reply with quote

What did you do to the map view feature????
Who in your design team approved that????
Do you even bother to test? Actually, dont bother answering that one.

Viewing ads by location could be an incredibly usefull tool, but you have mangled the map page so that it only occupies the remaining % of screen hight after the pointless waste of space taken up by the logo ans search.
see this page: http://www.gumtree.com/cgi-bin/maps.pl?posting_cat=70

when viewed on a laptop with a 17" screen, the map portion is about 1"
how is that usefull?

why not include the logo, and search features in the left column along with teh ad list, and have the map the full screen height. and while youre at it make the left col hidable.

all of the following errors happen in firefox AND ie:

when you click on a ad on the map, the popup display isnt visible. it is hidden behind the previous div.
when you move the map to view the ad, you are unable to stop dragging the map.


when you try and click another ad it fails.
caused by:
a has no properties
Y(undefined)main.js (line 585)
hideposting(Object id=24925723 longitude=-0.135214 latitude=51.5432)maps2.js (line 789)
recalcvisible(-0.19620895385742188, -0.0171661376953125, 51.54516074932728, 51.57002805142711, 100)maps2.js (line 745)
loadchunktomap()maps2.js (line 316)
OnViewChange()maps2.js (line 130)
nk([])main.js (line 296)
L(Object U=Object ch=moveend ME=0 Aa=161)main.js (line 269)
l([Object U=Object ch=moveend ME=0 Aa=70, Object U=Object ch=moveend ME=0 Aa=74, Object U=Object ch=moveend ME=0 Aa=78, 3 more...], function())main.js (line 8
L(Object V=Object f=div#map Oa=[3] wc=(1043, 112) xp=div h=div, "moveend")main.js (line 269)
Og()main.js (line 641)
a((51.56608007464033, -0.10660171508789062) Hp=51.56608007464033 Gb=-0.10660171508789062)main.js (line 564)
Rz(((321, -275), (691, -104)) minY=-275 minX=321 maxY=-104 maxX=691)main.js (line 1432)
zq(undefined)main.js (line 1412)
dj(true)main.js (line 1411)
bt(function(), function(), undefined)main.js (line 1413)
Vn((51.5608, -0.114291) Hp=51.5608 Gb=-0.114291 x=-0.114291 y=51.5608, [Object contentElem=div], (328, 49) width=328 height=49 mF=px HD=px, Object)main.js (line 1381)
Nc([(327, 49) width=327 height=49 mF=px HD=px], (328, 49) width=328 height=49 mF=px HD=px)main.js (line 1379)
Yn()

install firebug and check it out yourselves.


your search feature is crap. why not enable users to search for multiple search terms. and if you already do, provide an explanation of how to use this feature. i have played around with no luck AND/OR would be very helpful.

you also have a feature where you can get email updates of new ad's, but you cant be emailed about a relavent search you have made. only things like new ad's in north london. i really dont want to know about ever ad in north london

only bottom 5% of logo is a link in firefox (see this page http://www.gumtree.com/london/20/24366520.html)
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Coulrophobic



Joined: 12 Jun 2008
Posts: 3

PostPosted: Thu Jun 12, 2008 9:16 pm    Post subject: Why is BERKSHIRE area not represented at all?!! Reply with quote

Berkshire is a large area and i can not find anything even remotely close to Berkshire in which to post or search?
whats up with that?
I was an avid user of CraigsList in the usa and had great success with it... was told by a friend in london that you would be as good..

but
NO BERKSHIRE representation at all?

why not just add a little Berkshire link in cities?

Thanks for reply in advance
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purple52
Gumtree Admin


Joined: 03 Feb 2006
Posts: 27

PostPosted: Fri Jun 13, 2008 9:27 am    Post subject: Re: bad design Reply with quote

stickytim wrote:
Viewing ads by location could be an incredibly usefull tool, but you have mangled the map page


Yes, we're not happy with it either. We know it needs redesigning, and we will be giving it a complete overhaul in the near future.

stickytim wrote:
Do you even bother to test?

Actually, yes.

stickytim wrote:
Actually, dont bother answering that one.

Too late!

stickytim wrote:
all of the following errors happen in firefox AND ie


Thanks for pointing that out. The errors you are seeing are caused by a change that Google have made to their maps API code since we last tested the feature. We will release a workaround to resolve the incompatibility in the next few days.

stickytim wrote:
your search feature is crap


http://www.gumtree.com/cgi-bin/list_postings.pl?posting_cat=2477&search_terms=crap

stickytim wrote:
why not enable users to search for multiple search terms. and if you already do, provide an explanation of how to use this feature. i have played around with no luck AND/OR would be very helpful.


The search looks for ads that match all the words you enter; you don't need to put "AND" in. We don't support "OR" at the moment, but we do plan to work on our search system later this year.

stickytim wrote:
you cant be emailed about a relavent search you have made


This is a feature we want to add too - I'm sure a lot of people would find it useful.

stickytim wrote:
only bottom 5% of logo is a link in firefox


Thanks, yes - we know about this one and will be fixing it soon.
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stickytim



Joined: 28 Nov 2007
Posts: 10

PostPosted: Fri Jun 13, 2008 10:25 am    Post subject: Re: bad design Reply with quote

First off, I should probably say that I probably did come off a bit heavy in that post. I'm lead Dev at a web applications development company, and badly made sites are a particular hatred of mine. I get really wound up knowing how easy it would be to fix most of the issues.
I even spent time editing your styles locally in firebug so I could use the site more easily.

purple52 wrote:

stickytim wrote:
Do you even bother to test?

Actually, yes.

stickytim wrote:
Actually, dont bother answering that one.

Too late!

stickytim wrote:
all of the following errors happen in firefox AND ie


Thanks for pointing that out. The errors you are seeing are caused by a change that Google have made to their maps API code since we last tested the feature. We will release a workaround to resolve the incompatibility in the next few days.



I'm not trying to flame, but if one of my guys told me he had tested something, and it turned out to be buggy, i would be pretty annoyed.
Secondly, I posted about the bugs in your map search well over 6 months ago. Probably more like 9 months. Its been like that for a long time.

Im not sure what kind of testing you do in your company, but the usual point of testing is to discover problems so that they can be resolved. if they cant then the feature should be removed. what is the point of testing something discovering it is defective, and releasing it anyway?
The fact that there are so many errors in your site, and you have done nothing about them makes me think that your test procedures are severely defective.

purple52 wrote:


stickytim wrote:
your search feature is crap


http://www.gumtree.com/cgi-bin/list_postings.pl?posting_cat=2477&search_terms=crap

stickytim wrote:
why not enable users to search for multiple search terms. and if you already do, provide an explanation of how to use this feature. i have played around with no luck AND/OR would be very helpful.


The search looks for ads that match all the words you enter; you don't need to put "AND" in. We don't support "OR" at the moment, but we do plan to work on our search system later this year.



A search with the work crap in it? now your just being an idiot.
I know exactly how your search feature works, you dont need to put the word crap in it to show me that it is crap.

The fact that it searches for all entered words is why i was telling you that is is crap.

Dont you think it would be more useful to be able to search for something like "Islington OR Dalston OR Shoreditch"?
Currently if you enter "Islington Dalston Shoreditch" the only ads returned will be ones which have all 3 terms. Not very useful is it?

You use PHP, so I would guess that you are using MySql. Hopefully you are using stored procedures? it would take you 15 mins to amend the search stored proc - and a day for testing Wink
if you need help, I'll do it for free.

purple52 wrote:


stickytim wrote:
you cant be emailed about a relevent search you have made


This is a feature we want to add too - I'm sure a lot of people would find it useful.



The same amendment to your search i mentioned before could be implemented as the email feature, simply save the querystring against the user. very simple.
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purple52
Gumtree Admin


Joined: 03 Feb 2006
Posts: 27

PostPosted: Fri Jun 13, 2008 2:45 pm    Post subject: Re: bad design Reply with quote

stickytim wrote:
if one of my guys told me he had tested something, and it turned out to be buggy, i would be pretty annoyed.


Google released an update to their API which meant it no longer worked with our code. Their code is served up when a map is requested from their system. We didn't change anything, so didn't know that it had broken. Fortunately, you reported the problem so now we can alter our code to work around it.

stickytim wrote:
Secondly, I posted about the bugs in your map search well over 6 months ago. Probably more like 9 months. Its been like that for a long time.


The bug you reported this week is a new one. I do not think it is the same as the problem you reported in your previous post, which I couldn't replicate.

stickytim wrote:
A search with the work crap in it? now your just being an idiot.


I was being flippant, actually. I don't think that necessarily makes me an idiot, but you're entitled to your opinion.

stickytim wrote:
Dont you think it would be more useful to be able to search for something like "Islington OR Dalston OR Shoreditch"? Currently if you enter "Islington Dalston Shoreditch" the only ads returned will be ones which have all 3 terms. Not very useful is it?


It would be more useful not to have to learn how to do boolean searches in order to get relevant results. We will be improving our search function in due course, but the change you suggest is not a magic bullet. We have to consider all use cases and all types of users.

stickytim wrote:
The same amendment to your search i mentioned before could be implemented as the email feature, simply save the querystring against the user. very simple.


Not simple at all. The work required to implement saved searches for the volume of users we have is considerably more complex than you describe.
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stickytim



Joined: 28 Nov 2007
Posts: 10

PostPosted: Fri Jun 13, 2008 3:26 pm    Post subject: Re: bad design Reply with quote

I've pretty much had enough of this conversation mate. Be as flippant and defensive as you like.

You asked for feedback on your site, and I provided you with some very good feedback, on some serious functional and design errors.

The map bug I just reported exhibits the same behaviour that the bug I previously reported did. Weather you could repeat it or not. I have never known your map view to work correctly. Then again I don't visit your site all the time.

The good thing about boolean searches is that you don't HAVE to use them. simply include booleans or dont, it works either way.
I think you underestimate your users if you think they cannot understand boolean terms like AND and OR. Google and almost all other search engines provide this feature, and some simple explanations on how to use it, and it is very easy to implement. At least it should be. If you don't know how then google it.

The amount of users you have is irrelevant. They all use the same code and stored procs. you only have to change it once for all users.
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1sapmate@gmail.com



Joined: 20 Mar 2008
Posts: 2

PostPosted: Fri Jun 13, 2008 3:38 pm    Post subject: Fault in Gumtree site Reply with quote

Hi

I had been observing lot of my adverts are being removed from listing without receiving any warning \message

Also other are being removed with with message that there is duplication where as there is no duplication of ad title or ad content

It seems some of my opponents are deliberatly doing this, I can even give you advert number which are removed like this

I'm unhappy with this and Gumtree is losing value
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JM767



Joined: 13 Jun 2008
Posts: 1

PostPosted: Fri Jun 13, 2008 8:53 pm    Post subject: Reply with quote

I have relisted and paid an extra 20:00 pound to feature on the front page, but to no avail. Please will you also advise contact details, e-mail address or telephone number that I can contact Thanks
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toddy



Joined: 15 Jun 2008
Posts: 2
Location: Gravesend, Kent.

PostPosted: Sun Jun 15, 2008 1:09 am    Post subject: Re: New look for the listings and ad pages! Reply with quote

twiggy wrote:
In case you haven't already noticed we have just introduced some changes to the listing pages and the ad pages themselves, including:

- a link on every page to the place where you can manage your own ads
- a link on every page to Help
- search options listed together on the left-hand side of the listings pages
- photos displayed more prominently in the top right of ads
- contact details for ads more clearly displayed
- the save ad function more visible on every page so that you can easily keep track of the ads that you are interested in


We hope that you like all of the changes and find they make the site even easier to use. As always we'd love to know what you think about the new look so feel free to let us know!

Twiggy


Hi Twiggy,

I cannot seem to easily locate council house & housing association mutual exchange listings; could you tell me where to find these please?
Thanks,
Steve.

(PS: A nice-n-simple click here link in the community, or property, section would make my life so much easier; I'm not moaning, honest, I'm not - just hoping you will put a nice link there anyway.)
Very Happy
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toddy



Joined: 15 Jun 2008
Posts: 2
Location: Gravesend, Kent.

PostPosted: Sun Jun 15, 2008 1:17 am    Post subject: Re: New look for the listings and ad pages! Reply with quote

toddy wrote:
twiggy wrote:
In case you haven't already noticed we have just introduced some changes to the listing pages and the ad pages themselves, including:

- a link on every page to the place where you can manage your own ads
- a link on every page to Help
- search options listed together on the left-hand side of the listings pages
- photos displayed more prominently in the top right of ads
- contact details for ads more clearly displayed
- the save ad function more visible on every page so that you can easily keep track of the ads that you are interested in


We hope that you like all of the changes and find they make the site even easier to use. As always we'd love to know what you think about the new look so feel free to let us know!

Twiggy


Hi Twiggy,

I cannot seem to easily locate council house & housing association mutual exchange listings; could you tell me where to find these please?
Thanks,
Steve.

(PS: A nice-n-simple click here link in the community, or property, section would make my life so much easier; I'm not moaning, honest, I'm not - just hoping you will put a nice link there anyway.)
Very Happy


It's me again - I found it, I think... Embarassed
My eyesight must be going, after spending too long in front of my computer screen, looking for exchanges, lol.
Thanks,
Steve.
Very Happy
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JollySteve



Joined: 15 Jun 2008
Posts: 2
Location: London

PostPosted: Sun Jun 15, 2008 8:48 pm    Post subject: Reply with quote

I put up some for sale Ads for a couple of phones which to the best of my knowledge did not violate any posting rules
and to my suprise, all the ads were taken down.
I've read the rules again and cant see anything I've done wrong.
I sent mail to Admin on friday (13/06) asking for the decision to be reviewed and my ads re-instated, still no reply.
Can someone pls tell me what is going on? Confused Confused Confused Confused
Pls email me at Salezperson01@yahoo.co.uk
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srivanisri



Joined: 06 Jun 2008
Posts: 2

PostPosted: Mon Jun 16, 2008 3:03 am    Post subject: Re: time column would be appreciated Reply with quote

srivanisri wrote:
Hi,

can the admin reply to this pleaseeeeeeeeee


i have been following gumtree for a few months now, and the now site looks good than before, the only thing you missed is the time field showing when the ad was placed, by this users will know what time of the day the ad is placed and they might get an idea if they can expect a reply or not, as i do not get replies for many. if the time is mentioned i would not expect a reply if it has been there for long. i think this should not be a big problem for u guys...


thanks

srikanth
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purple52
Gumtree Admin


Joined: 03 Feb 2006
Posts: 27

PostPosted: Mon Jun 16, 2008 7:46 am    Post subject: Re: bad design Reply with quote

Hi stickytim,

If you reread my original reply, you'll see I acknowledged your points and said we intend to address them. What I disagree with is your analysis of the solutions.

I wanted to explain rather than ignore you, despite your tone, so I'm sorry that my response was not satisfactory for you. Thanks for the feedback anyway!
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purple52
Gumtree Admin


Joined: 03 Feb 2006
Posts: 27

PostPosted: Mon Jun 16, 2008 8:05 am    Post subject: Re: time column would be appreciated Reply with quote

srivanisri wrote:
the only thing you missed is the time field showing when the ad was placed, by this users will know what time of the day the ad is placed and they might get an idea if they can expect a reply or not


Thanks for the suggestion. I can see how this would be helpful - we will look into it.
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purple52
Gumtree Admin


Joined: 03 Feb 2006
Posts: 27

PostPosted: Mon Jun 16, 2008 8:11 am    Post subject: Re: Why is BERKSHIRE area not represented at all?!! Reply with quote

Coulrophobic wrote:
Berkshire is a large area and i can not find anything even remotely close to Berkshire in which to post or search?


I think the best we have at the moment is Reading.
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Morph44



Joined: 18 Jun 2008
Posts: 1

PostPosted: Wed Jun 18, 2008 2:24 pm    Post subject: search the whole of gumtree Reply with quote

Hi Guys,

I personally like the new layout. It's very useful not having to go back to the list of classifieds to remind yourself which town something is being listed in.

One suggestion I would make though, and forgive me if this is already possible, but I think it would be great if you could search the whole of gumtree for something. As I understand it you can search for an item within a city but there is no function that allows you to search for say a 'grand piano' and be shown results from every city. Could save people a lot of time?

cheers
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1sapmate@gmail.com



Joined: 20 Mar 2008
Posts: 2

PostPosted: Wed Jun 18, 2008 2:40 pm    Post subject: Re: Fault in Gumtree site Reply with quote

Hi

I had been observing lot of my adverts are being removed from listing without receiving any warning \ message

Also other are being removed with with message that there is duplication where as there is no duplication of ad title or ad content

It seems some of my opponents are deliberatly doing this, I can even give you advert number which are removed like this

I'm unhappy with this and Gumtree is losing value[/quote]

There is no response as of now . please check and correct this
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goose
Community Moderator


Joined: 14 Jun 2006
Posts: 720
Location: Richmond

PostPosted: Wed Jun 18, 2008 5:00 pm    Post subject: Feedback on the new design Reply with quote

Love the fact you have static maps in the ad - much better than clicking through.

Looks like some CSS problem (perhaps just for FF3 on Mac?) with the main green title bar?



(this is repeated below too...)


I'm not keen on the use of the multiple thick green bars - especially for contact details area - looks like another ad embedded in the posting. Odd.

CSS for the bottom search box is generally messed up slightly on wide screens - could easily be 1 line high but the elements are a bit all over the shop.

Um, that's it really. Better.
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