My ad not being posted and youre not replying to my emails!

susanbee1 · Joined: 12 Sep 2006 Posts: 1 Location: london

Posted an ad last Thursday (7th) and happily paid through Paypal the £19.95 or whatever that I have to pay.

Patiently waited for it to be posted Friday,Saturday and Sunday giving you the benefit of the doubt that perhaps you were all on holiday or partying!

But….

It’s still not there and everyone else has managed to post theirs up......
and youre not replying to my emails.
Are you going to do something ?

Looking forward to hearing from you soon

Sue

londoner · Community Moderator Joined: 03 Feb 2006 Posts: 238

Hi Sue,

Sorry to hear about this. It's possible there was a techinical glitch between PayPal and us. One of our support folks is looking at this as I type and will get back directly to you today.

Cheers!

rareface · Joined: 14 Sep 2006 Posts: 2

I am having a similar experience - taking a long time for adverts to appear - sometimes too late too. I think its because Gumtree's new owners (Ebay) are so conservative and paranoid about content authorisation

londoner · Community Moderator Joined: 03 Feb 2006 Posts: 238

Hi there,

Good news is - we've actually put in place a bunch of measures to speed this process up, some are in place already and there are more to come soon....

If you do have problems, see our FAQs and our contact details are at the bottom if the FAQs don't answer your question - support at gumtree.com

rovert · Joined: 13 Sep 2006 Posts: 3 Location: London

havent eBay got their fingers in enough pies yet without owning Gumtree too? It'll only be a matter of time before charges will creep in here too