Sunday Go Slow.. for ad's going live..

im_amadeus · Joined: 13 Jun 2009 Posts: 23

why on sundays is it so slow for ad's to go live?

weekdays and saturdays ad's go live nearly straight away.. but every sunday you place an ad in the morning and then wait, wait, wait and wait and if you are lucky it might go live by the evening.. Not really good if you are placing ad's in the social or dating section.. but any area really.

In the Edinburgh page no ad has gone live in the social area since saturday.. this is the story Every Sunday..

I work in IT so please dont give the old flannel it's my server, computer etc.. If you are having problems then it would be helpful and a little professional (a lot to ask from gumtree i know..) to let us users know..

Panda Bear · Joined: 31 Jan 2008 Posts: 1182 Location: Edinburgh

You cant even post new ads at the moment, system seems to be down.

Panda Bear · Joined: 31 Jan 2008 Posts: 1182 Location: Edinburgh

It's ironic because you'd expect Sunday to be your busiest day for ads. Gumtree seem to have no clue how to run their site efficiently.

im_amadeus · Joined: 13 Jun 2009 Posts: 23

if the sysetem is down you would think some indication would be helpful so you dont waste time placing ad's..

Gumtree does need a kick up the **** has not a professional person working for them.. well not in IT anyway. my 12 year old nephew could run a website better.. some community site no1, yeh no 1 in what?

spamboy · Joined: 19 Feb 2009 Posts: 6 Location: Reading

It is a bit of a joke, I use gumtree a lot and have noticed the degradation of weekend service. It has taken nearly 24 hours to get my ads online, a service update - like a DEFCON would be a good idea.

We are at DEFCON 5: All is good! Ads will go live in seconds and you can sleep soundly in you beds!

but more like....

We are at DEFCON 1: all is bad! Someone forgot to wind up the clockwork server and we are all doomed!

But just a reply would be nice, saying something like "You ain't got no problem, Jules. I'm on the case. Go back in there, chill out and wait for the Wolf, who should be coming directly!"

im_amadeus · Joined: 13 Jun 2009 Posts: 23

I dont think Gumtree no the word Customer Satisfaction or even Customer Service and Care..

Perhaps on sunday they are all surfing the net looking for a more rewarding Job..

The IT guys should be looking for a change of career at least..

I remember when Gumtree had values, worked well and was a welcome breath of fresh air.. now it's more like holding your breath and crossing your fingers in the hope you are ad will go live at all..

I am sure they must be breaking some advertising law saying they are the number 1 community site.. Question " what community?" oh of course London!!!

Dave# · Gumtree Teamster Joined: 08 Oct 2007 Posts: 140

Guys - as far as I know we have no issues today - can someone show me categories were ads are going live please?

Dave# · Gumtree Teamster Joined: 08 Oct 2007 Posts: 140

Panda Bear · Joined: 31 Jan 2008 Posts: 1182 Location: Edinburgh

Dave# · Gumtree Teamster Joined: 08 Oct 2007 Posts: 140

spamboy · Joined: 19 Feb 2009 Posts: 6 Location: Reading

I have placed ads on the Reading site in Computers and Gaming for my DVD duplicator and it hasn't seen the light of day since 19:00hrs yesterday!

im_amadeus · Joined: 13 Jun 2009 Posts: 23

what are these moderators on??
no ad has gone live for over 10 hours.. look at edinburgh casual relationships for example

There are no error messages Thats the ******* point!
how can we post the links you indiots..

it is simple read this " THE AD'S WE ARE PLACING ARE NOT GOING LIVE, NO AD'S HAVE DONE FOR OVER 1O HOURS..."

is that clear enough!! Duh..

Dave# · Gumtree Teamster Joined: 08 Oct 2007 Posts: 140

im_amadeus · Joined: 13 Jun 2009 Posts: 23

they DO NOW as all posting have all of a sudden gone live!!

how very convenient for??

you really do need to sort your act out guys.. all ad's should be st to new and showinng the time they went live and not the hour they were placed!! so the page should be re-freshed.. im going replaced the ad's io place this morning and you just Dare remove them..!!

Panda Bear · Joined: 31 Jan 2008 Posts: 1182 Location: Edinburgh

I hope you're not a spammer.

im_amadeus · Joined: 13 Jun 2009 Posts: 23

im not im a user who is frustrated with moderators who think we are all idiots..

pajerodave · Joined: 14 Jun 2008 Posts: 239 Location: At home!

When the ads do go live they have the time they were originally posted beside them, ie- 2 hours ago, 3 hours ago...etc!

pajerodave · Joined: 14 Jun 2008 Posts: 239 Location: At home!

I highlighted this problem to Jonin60seconds last monday, is it safe to say nowt was done about it?...or even monitored??

jonin60seconds · Gumtree Admin Joined: 18 Mar 2009 Posts: 1307

Dudes, if you just answer the questions #dave is asking, then he can check on the issues. The site is massive so you need to be more specific for him to help you, even if to you it sounds like a petty request. He is too busy to ask time wasting questions so any questions he asks are for a good reason.

jonin60seconds · Gumtree Admin Joined: 18 Mar 2009 Posts: 1307

Dave# · Gumtree Teamster Joined: 08 Oct 2007 Posts: 140

Reasonably confident this won't happen this Sunday but if it does please update the thread with examples.

Thx

jonin60seconds · Gumtree Admin Joined: 18 Mar 2009 Posts: 1307

Thanks superdave! If I can find wifi in Cornwall, I will check it out too

pajerodave · Joined: 14 Jun 2008 Posts: 239 Location: At home!

Dave# · Gumtree Teamster Joined: 08 Oct 2007 Posts: 140

Dave# · Gumtree Teamster Joined: 08 Oct 2007 Posts: 140

Hello everyone, I have been checking categories this morning and can't find any stale categories, can people please let me know if they spot any categories not updating?