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Gumtree not posting my ads

 
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micksack



Joined: 15 Aug 2009
Posts: 3

PostPosted: Sat Sep 19, 2009 3:01 pm    Post subject: Gumtree not posting my ads Reply with quote

I posted an ad on the 7th sep offering a repair service for iPods psp etc

I received the below email stating it was going live but it never did,


Hi there Michael ,
thanks for posting to Gumtree Dublin!
Your posting "IPOD PSP IPHONE TOUCH REPAIR SERVICE" will be live shortly and will remain live on Gumtree until 5 January, 2010. You can view your ad here
Please save the following details so your can modify or delete your ad:
Reference number is: 45073414
Password: **********
Lots of luck!
The Gumtree team.
http://www.gumtree.ie



My account was frozen also for no given reason and i have been unable to post any further ads since then,

I posted the ad in business services/Computer/telecom/freelance and stated my local area as wexford.

I have listed this ad in the past with no problems, but have been unable to do so for the last while.

also everytime i visit the gumtree site on my home pc it causes explorer to crash and freeze, I post all my ads on my home pc

I am posting this on my work pc which I am having no problems with.

is it possible for gumtree to bar an ip address from there site ???


I would like to know why my ads are not going live and also why my account has been frozen??
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jacque27



Joined: 05 Feb 2009
Posts: 8

PostPosted: Tue Sep 22, 2009 1:55 pm    Post subject: Account Frozen Reply with quote

I have to agree with you - some of gumtree's practises are odd - ok for some but not for all the way I see it with is so unfair!!
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micksack



Joined: 15 Aug 2009
Posts: 3

PostPosted: Thu Sep 24, 2009 9:04 am    Post subject: Reply with quote

Thanks for the support,

I have even sent this post to gumtree for them to review it and for them to give me a reason for them frezzing my account but as of today i still have not received any reply,

Whenever I used to put items up for sale on gumtree the amount of scammers i would get was unreal, yet nothing can be done about them, yet a person using the site as it should be is kicked off and no reason given,

Any further help on this matter ??


thanks
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montyzuma
Community Moderator


Joined: 25 Jul 2007
Posts: 7556

PostPosted: Thu Sep 24, 2009 9:08 am    Post subject: Reply with quote

ill point a staff person in your direction

did you follow the help procedure

whats the ad no.?
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jonin60seconds
Gumtree Admin


Joined: 18 Mar 2009
Posts: 1304

PostPosted: Thu Sep 24, 2009 9:26 am    Post subject: Reply with quote

Hey Micksack, please send me the ad number and the email you use to post ads and I will look into it.
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jonin60seconds
Gumtree Admin


Joined: 18 Mar 2009
Posts: 1304

PostPosted: Thu Sep 24, 2009 9:39 am    Post subject: Reply with quote

Thanks Micksack. I have deleted your post as it contains personal info in it (for your protection) but I have the details I need and will look into it.
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jonin60seconds
Gumtree Admin


Joined: 18 Mar 2009
Posts: 1304

PostPosted: Thu Sep 24, 2009 1:10 pm    Post subject: Reply with quote

Ah, it turns out you have been blocked for offering to jailbreak / unlock phones which is against our terms of service. This is why the admins have blocked you
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micksack



Joined: 15 Aug 2009
Posts: 3

PostPosted: Mon Sep 28, 2009 9:22 am    Post subject: Reply with quote

Yes a long time ago i was opffering that service but if your were to look at my newest listing offering my service I no longer offer that service

thanks for your help anyhow
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