Mediatron - cheap ipod repairs - where's your ipod?

wheresmyipod · Joined: 20 Oct 2009 Posts: 8

Anyone had experience of using the following IPOD repair service?

David Millbank
Mediatron
38 Broughton Avenue, Richmond, Surrey, TW10 7UQ
Tel: 07507 599 749
Web: http://www.cheapappleipodrepairs.webs.com/
email: davidmillbank@btinternet.com

There is also an inactive account an Ebay shop offering the same service under the same company name.

To date I've waited a month, been given 3 dates when it would be sent back (and hasn't) and had zero response to emails.

wheresmyipod · Joined: 20 Oct 2009 Posts: 8

This guy is an inactive seller on Ebay with several negative feedbacks posted along the lines of 'not received the item. no communication'.

Anyone else had their electronic item disappear into nothingness?

Gage84 · Joined: 24 Jan 2009 Posts: 12

Ipod's are one of the simplest electronics to repair

as long as you have the few basic tools needed for the job your pretty much sorted and save a huge amount on repair bills

wheresmyipod · Joined: 20 Oct 2009 Posts: 8

I believe you but I don't have the time or inclination to repair it myself and there seemed to be plenty of repair companies out there who can do it at modest cost.

Having said that, since my ipod has effectively vanished, self repair is looking more attractive...

Gage84 · Joined: 24 Jan 2009 Posts: 12

Have you tried contacting them either by phone or letter?

if you've got no reply I would contact ebay & trading standard

however if you want to get personal i'd go down to the premises and enquiry Smile

montyzuma · Community Moderator Joined: 25 Jul 2007 Posts: 7532

http://forums.moneysavingexpert.com/showthread.html?t=2023501

montyzuma · Community Moderator Joined: 25 Jul 2007 Posts: 7532

have you tried phoning him

i pretended i had a problem and got him on the phone with no bother

wheresmyipod · Joined: 20 Oct 2009 Posts: 8

Thanks, there's no problem with the phone line other than the person at the other end insists that the ipod has been fixed and will go out in the next post.

This promise has been made on 3 separate occasions for more than a month.

wheresmyipod · Joined: 20 Oct 2009 Posts: 8

Mediatron is a company that has been either struck off or dissolved, according to Checksure that keeps records for non-limited (sole trader) companies.

The fact that they don't operate a company that is currently trading isn't something they've mentioned on their website...

montyzuma · Community Moderator Joined: 25 Jul 2007 Posts: 7532

are you too far away to go and knock on his door?

picklesfarm · Joined: 04 Nov 2009 Posts: 1

I have used "mediatron", www.cheapappleipodrepairs.webs.com on 2 differant occasions, and i must say that im very pleased with the service. turnaround was fast and @ £23.99 each, what a bargain.
people are always quick to slag of a service provider, but never in a hurry to praise them. keep up the service mediatron.

montyzuma · Community Moderator Joined: 25 Jul 2007 Posts: 7532

pickles thats rubbish, you cant fix any fault any ipod for £24
he can hardly keeep upi the good work if he isnt sending stuff back.

wheresmyipod · Joined: 20 Oct 2009 Posts: 8

montyzuma · Community Moderator Joined: 25 Jul 2007 Posts: 7532

hi you said

" I do believe a good company can turn around a repair in a few days and fixed price repairs do not strike me as particularly odd. "

it strikes me as incredible, i cant wait till they bring it out for cars
any fault £100 (opportunity inthe market there)

I'm speaking as someone who has repaired his own ipod in 20 mins
but it cost me £40 ( or thereabouts) for the hard drive only place i could get it was ebay

you simplay cant buy all the bits for £29

wheresmyipod · Joined: 20 Oct 2009 Posts: 8

Yes, I agree with you but its quite standard for an efficient company to advise of a fixed service charge for labour but communicate an extra hardware costs before proceeding if it differs from the original fixed fee.

For example, a plumber will have a fixed call out charge of £65 that will cover an hours worth of labour but will need to bill the customer for a replacement timer. So far, so normal.

And are you sure that it's easy to get spare parts off ebay quickly and that it just takes a few mins to fit them?

because its my understanding that it takes an age to confirm the suspected fault. Tragically it takes almost a week to get the spare part shipped in all the way from hong kong. Then there's the sheer volume of work on the go. Blimey - the unreliability of 'colleagues' who have to be instructed to drop what they are doing to look up what's happened with something sent in more than a month ago - what are they like, eh?

etc, etc, etc, etc, etc.

PauperFinder · Joined: 10 Nov 2009 Posts: 1

Here is a guide to finding out if you are dealing with a Chav pretending to run a business or a professional business.

1. Do they have a 'council' website?

If they can't be bothered to register a domain or pay a small sum to have a professional website but just use a 'free' website like webs.com, chances are their customer service is about as good as their marketing.

2. Do they operate from a council house?

If they can't afford business premises, live in social housing and therefore have no assets, chances are you are dealing with a chav with a large number of CCJs against their name.

3. Is it their main business?

If they are a bit broke, chances are they have a low paid low skilled job and just want a few quid on the side.

I hope this guide has been enlightening and prevents people from sending expensive objects to a council house full of debtors rather than a professional repair company.

wheresmyipod · Joined: 20 Oct 2009 Posts: 8