[jeje]

Hi
this agency is time waster and not serious.

I was interest in a place to rent with 2 conditions:
1. available in january
2. accepts pets.

When he called me I ask him and the answers were that the landlors has no problem with pets at all and he's willing to wait till January "if he will like us".

following my correspondence with the manager John Caplan.

From: virus193@hotmail.com
To: jrlettings@aol.com
Subject: RE: wants you to see this property on rightmove.co.uk.
Date: Sun, 25 Oct 2009 15:30:04 +0000

we went to see the property and the landlord said that (as written in the contract he has with you) that he doesn't accept pets at all and he's not willing to wait till January (as we requested) in any case ( you told us that if he like us he'll be willing to wait).
Please note that money and time have been spent today in seeing this irrelevant property.
How can we get a refund for this?
thanks
Teresa





--------------------------------------------------------------------------------
From: Jrlettings@aol.com
Date: Sat, 24 Oct 2009 08:01:08 -0400
Subject: Re: wants you to see this property on rightmove.co.uk.
To: virus193@hotmail.com


Yes - pets are OK.

Kind regards



John Caplan
John Richards & Co

Tel: 020 8427 1222 . Fax: 020 8427 5058 Email: info@johnrichardsandco.co.uk.
Web: johnrichardsandco.co.uk. Address: Congress House, 14 Lyon Road, Harrow, HA1 2EN.
Date: Sat, 24 Oct 2009 12:55:23 +0100
From: jrlettings@aol.com
To: virus193@hotmail.com
Subject: wants you to see this property on rightmove.co.uk.

John Richards & Co, Harrow
Office 1, 4th Floor, Congress House Harrow, HA1 2EN
Tel : 0845 305 5919
Email : jrlettings@aol.com


Dear ,


Please find enclosed the following property details from John Richards & Co, Harrow



£1,200 PCM
3 bedrooms



East Court, Harrow, HA0

ATTENTION TENANTS NO AGENCY FEES!!

Extra photographs, available.


For further details: http://www.rightmove.co.uk/view/27254306












This mail was sent to you by



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John Richards & Co advertise on Rightmove.co.uk, the UK's number one property website. More than 4.9 million home hunters view over 444 million page views per month on Rightmove. Over 20,000 members advertise over 1,120,000 properties for sale or rent in the UK and Overseas.

[Bluey]

"How can we get a refund for this?"

You can't, as far as I am aware, but you can take this up with Citizens Advice or Shelter for a definitive answer.

Landlords can rent their properties to whom they like so long as they don't fall foul of the discrimination laws that protect against racism and disability discrimination.

You didn't have a contract with them, so you aren't entitled to compensation. If they hadn't changed their mind on the pet front, they may have just not found you suitable in other ways.

[colin44]

Hello

What money do you want refunded ?

Your bus ticket !!!!!

I'm always happy to help.

Colin

[Bluey]

Look, it's a great shame that the agency or the landlord they represented wasted your time and if their communication was better, you'd have avoided this unecessary inconvenience.

But agents and landlords get lots of timewasting tenants, too, and don't bill them for viewing it without accepting the property. One of my friends who rents properties is always amazed at the number of tenants who can't provide a reference from their previous landlord, as sadly, they've just died...

Who knows if 'pets allowed' was fine for a cat or a hamster and found disagreeable when presented with 5 dobermans.

Good luck on your accommodation search and I hope your next visits have better coordination between landlord and their agent.