Re POSTING RULES

Scotland · Joined: 23 Jul 2006 Posts: 100 Location: Here

Well well I have just posted a post on posting rules not 30 minutes ago & it has been removed .... i wont too know why? My post was asking why have posting rules when gumtree ignore any posts that have been reported to them yet it has been removed. what aficken joke you lot are lol lol no doubt this will be removed lol

Scotland · Joined: 23 Jul 2006 Posts: 100 Location: Here

admin/mods wont reply to posts but will remove them if they dont like them ....this is the normal for them this is not what admins /mods should be doing

pajerodave · Joined: 14 Jun 2008 Posts: 239 Location: At home!

Hmmm.I thought a post I made last night in another thread had been removed too...can't help thinking I was right!

montyzuma · Community Moderator Joined: 25 Jul 2007 Posts: 7536

you got moved to the mods room for bad language

runestave · Joined: 21 Jun 2007 Posts: 141

montyzuma · Community Moderator Joined: 25 Jul 2007 Posts: 7536

there's no justice

there's just me Smile

and given the amount of times
you've been on here moaning
its not me who needs to get the life

Scotland · Joined: 23 Jul 2006 Posts: 100 Location: Here

Scotland · Joined: 23 Jul 2006 Posts: 100 Location: Here

jonin60seconds · Gumtree Admin Joined: 18 Mar 2009 Posts: 1286

jonin60seconds · Gumtree Admin Joined: 18 Mar 2009 Posts: 1286

loopy2006 · Joined: 27 Jun 2007 Posts: 20 Location: Feltham, TW14

its a shame the Posting Rules are not enforced more often!

numerous estate agents advertise their business into the property category everyday (London), i report them everyday, Gumtree remove the ad and the following day the ad is back up again!

maybe Gumtree should ban the persistent offenders which is what your Posting Rules say should happen.

these agents should be paying, to post ad's which advertise their business, into the services category..so Gumtree must be losing a huge amount of money, yet they don`t seem to care at all.

jonin60seconds · Gumtree Admin Joined: 18 Mar 2009 Posts: 1286

Hey Loopy, thanks for your feedback and thanks for reporting the bad ads.

So actually what you are saying when you think about it is that we do enforce our rules because every ad you reported has been removed but the advertisers just put them back up again the next day so we remove them again. So we are actually doing what we need to be doing!

we do ban persistent offenders but due process means that we need to give them a few warnings first

loopy2006 · Joined: 27 Jun 2007 Posts: 20 Location: Feltham, TW14

The ads are not always removed though, sometimes i need to report the ad more than once and email it in aswell before it's removed.

I guess the, sometimes, slow reaction is due to the number of reported ads that you guys are needing to go through..which in itself should tell you that something more needs to be done.

I have been reporting the same estate agent advertisements for almost one year so i think Gumtree would of had plenty of time to issue warnings..yet the same people post the same ads everyday so Gumtree is clearly not banning people.

Something i neglected to say is that in the end, after 6-8 months of reporting a friend of mine contacted Ebay Headoffice who own the group that now owns Gumtree and they were very interested in the ads reappearing everyday and she now lists these ads and passes them to some senior guy at Ebay (at his request) who is compiling some kind of file..

At the end of the day, the estate agents which advertise their business everyday into the Property Wanted categories are losing Gumtree money, because the adverts should be in Services category and should be paid for. So, the only way of getting someone to look at this seriously was to contact the people who actually own Gumtree, after all you wouldn`t be happy if you brought a company which was losing out on income.

I realise that the many admins/mods do their best but to be honest it just isnt enough. And the short responses you get from Gumtree when you email in just goes to show that nobody there is actually bothered at all.

jonin60seconds · Gumtree Admin Joined: 18 Mar 2009 Posts: 1286

Yeah of course we're bothered mate otherwise we wouldn't have this forum and I wouldn't be chatting to you. One of the projects I am working on is a comms re-evaluation so basically looking at how we can better respond to our community. After all this is a community site and we want to look after you.

BassPlayerJob · Joined: 08 Nov 2009 Posts: 10 Location: Derby

jonin60seconds · Gumtree Admin Joined: 18 Mar 2009 Posts: 1286

Hey!

Q1 - This is a very good question and I actually had a discussion about your case with the mods team yesterday. It seems to go into a grey area on the rules of advertising. Personally, I am fine with people advertising for other band members on the Music forum, what I would not be cool with is advertising gigs / cds / merch etc. and I think this is the rule I may apply here. It does however make it difficult for mods to have different rules for different forums. Monty, in his defence was simply applying the letter of the law. He can be a bit strong sometime but you get used to him and without him, the forums would be in a mess!

Q2 - I think my answer above answers this really. Of course I'm OK will band members wanting to chat with eachother

Q3 - Well I can't answer to the full details of how we do things else the spammers will figure out some loopholes but as a team you have me as the head of social media, then I have a brand new moderation team that is 5 members strong and we have 2 community moderators who are people from the forum that look after things on a volunteer basis. Monty is one of these.