Which Broadband provider???????????????

Webz · Guest

I can't stand tiscali. Especially for gaming. An average gaming ping is around 50 but with tiscali it's always up above 200. Infact, I was just trying to play Call of Duty right now but I can't get on any servers because my ping is 300!!! The only reason I'm still with them is because I'm not the head of the household. I've just taken a speed test. I have 2mg broadband but im getting the speed of 512k. Exclamation

Sapphire · Guest

Definitely avoid Tiscali! Ok service till you try to cancel - they are able to still access your money after you cancel the direct debit. Then they are so bloody rude when you politely query it (DOUGLAS THE SCOTTISH CALL SERVICE PERSON - I hope you read this, you are a cheeky twat). After a lengthy letter of complaint to Tiscali I received a reply which was somehow insinuating that the whole sorry mess was my fault and that their staff are professionally trained to deal with "irate customers" which I assume they are deeming me to be. With Homechoice now and no problems so far, just had their wireless installed too and it's great. Would really recommend.
Dell are next on my list - my £900 laptop which I bought 16 months ago and with a 3 year warranty is having problems charging - of course the fault is to be treated as "out of warranty" and they want £325 plus VAT to replace the entire motherboard when it's just the port that is broken. This is on the same day when I received one of their never-ending mailshots offering new laptops (albeit much lower specs) for £249 plus VAT!!! How can they justify this?! Do not buy Dell!!! GRRRRR

wonderme · Joined: 21 Apr 2006 Posts: 5

three can be choose, telewest, bulldog and talktalk, telewest is very poplular, bulldog is very cheep, but talktalk is free in broadband service and it is free between two talktalk landline too. i recomment tt

Bipolar Bear · Joined: 08 Feb 2006 Posts: 176

Re talktalk: dont be blinded by the word "free"- because it isnt. Talktalk are known to heavily throttle P2P and newsgroups. Plus its an 18 month contract, anyone locking themselves into an 18 month contract with any provider needs their head examined. avoid at all costs.

Dannytrix · Joined: 28 Apr 2006 Posts: 3

Man I'm fed up with Broadband providers!!!!! Bulldog's customer service Sucks Ass man!!!It took us Two fucking months of back and forth Bullsh*t. After these 2 months we eventually found out that they don't even have enough BB posts in our area to even cater for Anyone, but yet you see these poor blokes at our local supermarket trying to sell Bulldog to the people in the community.
Don't use B.T either, I repeat DO NOT USE BT!!!!!! These guys keep renewing your contract to 12 months evrytime you wanna up/downgrade without notifying you. Customer service Sux big time. We decided to Pull out asap, so now we're just finishing off the last couple of weeks then the other day a bloke from the call centre phones to find out why we've requested to cancel our BT subscription and If there's any way he could Offer to beat any other deals we've taken from other providers. WHY THE FLAMING HELL DID'T THEY OFFER TO DO THAT WHEN WE WERE THEIR CUSTOMERS IN THE FIRST PLACE. Man this just blows me away.
Just beware.

CocoaBlush · Joined: 01 May 2006 Posts: 14 Location: London

B.T is not the cheapest broadband provider out there. But their service is very reliable.
I'd recommend them to anyone that wanted a consistent broadband service with no screw ups.
If cost is more important, then shop around because there are much cheaper deals out there.

coppa · Joined: 19 Mar 2006 Posts: 8121 Location: Right here

Cocoa... you bounce around alot

x5452 · Joined: 16 May 2006 Posts: 13 Location: London

I am afraid as far as Bulldog goes, i would def say know, If you have a problem with them from start then you will have a problem for life, they also took money out of my account without permission, and had to write to them about 6 times to get it credited.

If you are foreign I would go for Virgin, that is what i am on, they are wonderful and they have no contracts, just a small cancellation fee, but you can also transfer the account.

check it out it is worth it .

good luck

tantricgent · Joined: 16 May 2006 Posts: 11

In the UK you can get broadband via:

Cable NTL, Telewest

Landlines AOL, Tiscali, Yahoo, e.c.t. and access is via BT's wholesale department to the server of your chosen Internet Service Provider.

Satellite is only viable if you live way out in the sticks.

Setting up your PC requires no more than commonsense. As for ISP you get what you pay for. If you use it several hours a day and want parental protection go for BT or AOL if you want porn and access late at night when other user are a sleep and less broadband traffic go for the cheapest

Bipolar Bear · Joined: 08 Feb 2006 Posts: 176

BT have a lot of problems with their Max service at the moment. Currently I would recommend trying www.bethere.co.uk who are an LLU provider and not available everywhere yet. Or telewest cable if you can get it (1 year contract though). Check www.samknows.com to see what services are available at your exchange.

Above all avoid tiscali, talktalk, and bulldog!

heath · Joined: 19 Jun 2006 Posts: 2

alwaysthinking · Joined: 14 Jun 2006 Posts: 10

Bipolar Bear · Joined: 08 Feb 2006 Posts: 176

coincidentally my BE connection went live on friday, syncing at 4.8Mb down which is pretty ordinary but the 900K upload speed makes up for that. Though i've only been with them 3 days my experience is very different from yours, i had to call them a couple of times with a few connection issues and always got through to comeone straight away, and they fixed the problem with my line which was holding up the order. the router turned up on time, just plugged it in and the connection came up.

Also the router they provided has 2 voip ports on the back. i plugged in a spare dect cordless i had lying around and registered with a voip provider (www.voipcheap.co.uk - £10 for 4 months), which gave me basically an extra phone line complete with a uk landline number. and because its voip the rates are very very cheap - like first 300 minutes a week free to landlines in uk and most developed countries and then 1p/minute with no call setup charges. cant beat that.

k_lifter · Posted: Mon Jun 19, 2006 8:05 pm Post subject:

NTL is good, I have 10mbit cable. It's good because it's cable and not ADSL (which is shite). 10bm is pretty fast, it's only 35.99 a month to.

saffaboy83 · Joined: 23 May 2006 Posts: 5

is anybody using pipex???

k_lifter · Posted: Tue Jun 20, 2006 4:56 pm Post subject:

I didn't even realise south Africa had been introduced to computers yet. I stand amazed.

k_lifter · Posted: Tue Jun 20, 2006 4:57 pm Post subject:

Also me and a mate have a little wager on something, and I jsut wondering if you answer a question for me?

Have you guys got colour tvs yet?

Bipolar Bear · Joined: 08 Feb 2006 Posts: 176

Just to get this thread back on track... it was announced today that BE have been bought by o2 for £50M. bugger.

Bipolar Bear · Joined: 08 Feb 2006 Posts: 176

hey, i put o2 in that last post and it changed it to oops. how fucked is that.

Bipolar Bear · Joined: 08 Feb 2006 Posts: 176

hey it fucking did it again. fuck this.

marcbolan · Joined: 06 Jun 2006 Posts: 16 Location: london

dont use bt its shit!!

bombeezy · Joined: 24 Jun 2006 Posts: 3

Once you go throughg the hassle of actually getting connected, Bulldog is fast, cheap and reliable. And fast. Smile

rosetta_stoned · Joined: 27 Jun 2006 Posts: 305 Location: London

I hate my Pipex!

They suck. Been with them for over a year now (bad luck/slackness/locked into a contract) and have to say their customer service is RUBBISH. I work in IT so when I had a conectivity problem I explained it in very simple terms that it was not connecting. Their response was "you'll have problems downloading at that time in the day. Try later on" wtf!? I said I can't connected... do you speak english!?

I seen more intelligence in a glass of water than their 'technical' department and as mentioned above the CS people aren't too bright either.

AVOID AVOID AVOID!!!

They've also started capping torrent speeds to 30kbps if that's your cup of tea and now only have stupid plans.

I think I'll head to Zen next (because of the monthly contracts)

Bipolar Bear · Joined: 08 Feb 2006 Posts: 176

zen are good, ive been with them for 18 months. their problem now is they no longer offer unlimited unless you want to pay £90/mth. Caps are 20G or 50G (downloads only) depending on which package you choose, and they are still pretty expensive.

julia78 · Joined: 13 Jul 2006 Posts: 18

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