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Dave#
Gumtree Moderator
Joined: 08 Oct 2007
Posts: 70
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 Posted: Fri Mar 28, 2008 12:10 pm Post subject: Do you find the gumtree website slow? |
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Do you find the gumtree website slow sometimes? If so we would like you to help us diagnose the problem by taking the following steps and posting the output here - thanks!
Ping www.gumtree.com
| Quote: |
1. From the desktop, click start
2. Select Run
3. In the Run box, type command
4. Click OK
5. The DOS window will pop up. At the C:\WINDOWS> prompt type ping www.gumtree.com and press enter.
6. You will see some results pass through the screen.
7. Please post the out put here
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Traceroute www.gumtree.com
| Quote: |
1. From the desktop, click start
2. Select Run
3. In the Run box, type command
4. Click OK
5. The DOS window will pop up. At the C:\WINDOWS> prompt type tracert www.gumtree.com and press enter.
6. You will see some results pass through the screen.
7. Please post the out put here
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Last edited by Dave# on Tue Aug 19, 2008 12:35 pm; edited 1 time in total |
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manachie
Joined: 28 Mar 2008
Posts: 5
Location: Scotland
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| Posted: Fri Mar 28, 2008 8:22 pm Post subject: |
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As requested:
Pinging lb.gumtree.com [83.231.180.17] with 32 bytes of
Reply from 83.231.180.17: bytes=32 time=60ms TTL=245
Reply from 83.231.180.17: bytes=32 time=62ms TTL=245
Reply from 83.231.180.17: bytes=32 time=48ms TTL=245
Reply from 83.231.180.17: bytes=32 time=59ms TTL=245
Ping statistics for 83.231.180.17:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 48ms, Maximum = 62ms, Average = 57ms
Manachie |
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manachie
Joined: 28 Mar 2008
Posts: 5
Location: Scotland
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| Posted: Fri Mar 28, 2008 8:26 pm Post subject: |
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Inverness Gumtree is very slow often times out.
Here is tracert: Sorry top bit is missing but it will not scroll!
3 33 ms 34 ms 32 ms ge2-0.ho-bham0.as9105.net [212.74.111.134]
4 37 ms 31 ms 35 ms pos0-0.glo1.as9105.net [212.74.108.202]
5 41 ms 35 ms 35 ms pos2-0.glo0.as9105.net [212.74.108.166]
6 32 ms 35 ms 34 ms pos0-0.bri1.as9105.net [212.74.108.162]
7 45 ms 35 ms 47 ms ge0-0-0.he-lon0.as9105.net [212.74.109.14]
8 39 ms 35 ms 35 ms ge4-0-0.he-lon1.as9105.net [212.74.106.54]
9 40 ms 35 ms 34 ms ge-5-1-0.lon22.ip.tiscali.net [213.200.77.177]
10 50 ms 47 ms 43 ms xe-0-0-0.ams10.ip.tiscali.net [89.149.186.233]
11 51 ms 47 ms 47 ms ge-1.ams-ix.amstnl02.nl.bb.gin.ntt.net [195.69.1
44.36]
12 44 ms 47 ms 47 ms xe-0-2-0.r22.amstnl02.nl.bb.gin.ntt.net [129.250
.2.20]
13 56 ms 59 ms 59 ms p64-2-0-0.r23.londen03.uk.bb.gin.ntt.net [129.25
0.4.104]
14 53 ms 119 ms 213 ms xe-4-4.r00.londen03.uk.bb.gin.ntt.net [129.250.4
.134]
15 63 ms 59 ms 58 ms xe-3-1.r01.londen05.uk.bb.gin.ntt.net [129.250.2
.73]
16 * * * Request timed out.
17 59 ms 57 ms 59 ms 83.231.176.66
18 63 ms 54 ms 67 ms lb.gumtree.com [83.231.180.17]
Trace complete.
Manachie |
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CONNECT
Joined: 27 Feb 2008
Posts: 63
Location: MANCHESTER
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| Posted: Sun Mar 30, 2008 9:32 am Post subject: manchester gum tree |
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perhaps its a local thing, if there are a lot of people on the site at once, I've found the MANCHESTER one to be quick  |
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manachie
Joined: 28 Mar 2008
Posts: 5
Location: Scotland
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| Posted: Sun Mar 30, 2008 8:27 pm Post subject: |
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Hi Dave
Inverness Gumtree still not good - going back a page when it is slow/frozen then trying again seem to work.
I even had to do that to log onto this forum from Inverness Gumtree site just now!
Manachie |
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Dave#
Gumtree Moderator
Joined: 08 Oct 2007
Posts: 70
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| Posted: Thu Apr 03, 2008 9:33 am Post subject: |
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| manachie wrote: | Hi Dave
Inverness Gumtree still not good - going back a page when it is slow/frozen then trying again seem to work.
I even had to do that to log onto this forum from Inverness Gumtree site just now!
Manachie |
We have just upgraded inverness - can you tell me if it is faster? |
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Mikeyp
Joined: 25 Jul 2007
Posts: 5
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| Posted: Thu Apr 03, 2008 10:22 am Post subject: |
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Cardiff gumtree isnt working properly. Dont know if this is a general issue or not? Ive deleted cookies and temp files but still getting following message on alot of links:
The requested URL could not be retrieved
--------------------------------------------------------------------------------
While trying to retrieve the URL: http://cardiff.gumtree.com/cardiff/cardiff-household_2631_1.html
The following error was encountered:
Unable to determine IP address from host name for cardiff.gumtree.com
The dnsserver returned:
Server Failure: The name server was unable to process this query.
This means that:
The cache was not able to resolve the hostname presented in the URL.
Check if the address is correct.
Your cache administrator is ISDLinuxSupport@Logica.com.
--------------------------------------------------------------------------------
Generated Thu, 03 Apr 2008 10:20:33 GMT by cache1.groupinfra.com (squid/2.6.STABLE12) |
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Dave#
Gumtree Moderator
Joined: 08 Oct 2007
Posts: 70
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| Posted: Thu Apr 03, 2008 11:39 am Post subject: |
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| Thanks Mikey - we are aware of the issue and are working on it now |
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manachie
Joined: 28 Mar 2008
Posts: 5
Location: Scotland
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| Posted: Sat Apr 12, 2008 3:26 pm Post subject: |
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Hi
Inverness seems to working Ok now. |
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manachie
Joined: 28 Mar 2008
Posts: 5
Location: Scotland
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| Posted: Sat Apr 12, 2008 3:27 pm Post subject: |
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Hi
Inverness seems to working Ok now.
Well it was but just as I sent above I got this:
Ran into problems sending Mail. Response: 502 unimplemented (#5.5.1)
DEBUG MODE
Line : 126
File : smtp.php
So I will try to resend message! |
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uglybugly
Joined: 11 Oct 2007
Posts: 8478
Location: nw london
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| Posted: Mon Apr 14, 2008 8:15 pm Post subject: |
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| nope, very fast on firefox, I mean very fast.........zooooooooooooooooooooommmmmmmmmmmmmmmmmm |
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navneet
Joined: 29 Apr 2008
Posts: 2
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| Posted: Tue Apr 29, 2008 1:37 pm Post subject: Working from India - site not loading |
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Working from India I get site too slow to respond and browser shows no output. I am posting this using an open proxy server based in US.
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ping gumtree.com
Pinging gumtree.com [83.231.180.17] with 32 bytes of data:
Reply from 83.231.180.17: bytes=32 time=290ms TTL=243
Reply from 83.231.180.17: bytes=32 time=296ms TTL=243
Reply from 83.231.180.17: bytes=32 time=317ms TTL=243
Reply from 83.231.180.17: bytes=32 time=345ms TTL=243
Ping statistics for 83.231.180.17:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 290ms, Maximum = 345ms, Average = 312ms
tracert gumtree.com
Tracing route to gumtree.com [83.231.180.17]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms ARUNODAYA [59.95.23.186]
2 29 ms 51 ms 33 ms 59.95.0.1
3 * * * Request timed out.
4 205 ms * 228 ms 218.248.255.30
5 50 ms 54 ms 50 ms 203.101.65.229
6 50 ms 50 ms 52 ms 125.21.167.29
7 266 ms 267 ms 267 ms 12.86.240.17
8 269 ms 268 ms 268 ms tbr1.la2ca.ip.att.net [12.122.104.22]
9 268 ms 268 ms 267 ms 12.127.3.209
10 311 ms 281 ms 280 ms p16-0-2-0.r20.lsanca03.us.bb.gin.ntt.net [129.25
0.8.153]
11 283 ms 282 ms 282 ms ae-0.r21.lsanca03.us.bb.gin.ntt.net [129.250.3.3
4]
12 281 ms 286 ms 285 ms p64-3-0-0.r21.asbnva01.us.bb.gin.ntt.net [129.25
0.2.75]
13 294 ms 284 ms 283 ms as-0.r21.nycmny01.us.bb.gin.ntt.net [129.250.2.8
]
14 289 ms 282 ms 285 ms ae-0.r20.nycmny01.us.bb.gin.ntt.net [129.250.2.2
5]
15 293 ms 293 ms 289 ms as-1.r22.londen03.uk.bb.gin.ntt.net [129.250.3.2
55]
16 309 ms 288 ms 407 ms xe-4-4.r01.londen03.uk.bb.gin.ntt.net [129.250.2
.66]
17 479 ms 309 ms 440 ms xe-3-1.r01.londen05.uk.bb.gin.ntt.net [129.250.2
.73]
18 416 ms 289 ms 388 ms ge-2-15.c01.londen02.uk.wh.verio.net [213.130.47
.178]
19 288 ms 289 ms 294 ms 83.231.176.74
20 288 ms 293 ms 294 ms eua0000110-vip1.eu.verio.net [83.231.180.17]
Trace complete. |
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Dave#
Gumtree Moderator
Joined: 08 Oct 2007
Posts: 70
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| Posted: Tue Apr 29, 2008 1:54 pm Post subject: Re: Working from India - site not loading |
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| navneet wrote: | Working from India I get site too slow to respond and browser shows no output. I am posting this using an open proxy server based in US.
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Trace complete. |
I can't see a problem there. Can you provide your source IP address in India please? |
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navneet
Joined: 29 Apr 2008
Posts: 2
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| Posted: Tue Apr 29, 2008 3:21 pm Post subject: Re: Working from India - site not loading |
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| Dave# wrote: | | navneet wrote: | Working from India I get site too slow to respond and browser shows no output. I am posting this using an open proxy server based in US.
------------
Trace complete. |
I can't see a problem there. Can you provide your source IP address in India please? |
59.95.23.186
as you see in the trace, the request times out. Also, firefox 2.0 shows me the following message:
The server at gumtree.com.au is taking too long to respond. |
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Lily1967
Joined: 17 Jun 2008
Posts: 6
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| Posted: Tue Jun 17, 2008 1:20 pm Post subject: Painfully slow |
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It's been like this for the past couple of hours. Have had gateway timed out messages as well.
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Dave#
Gumtree Moderator
Joined: 08 Oct 2007
Posts: 70
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| Posted: Tue Jun 17, 2008 1:24 pm Post subject: |
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| Guys we are having a problem today. Really sorry, we are hoping it will be resolved shortly. |
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goose
Community Moderator
Joined: 14 Jun 2006
Posts: 720
Location: Richmond
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| Posted: Wed Jun 18, 2008 5:02 pm Post subject: yes i do - NTT are routing you via the states!! |
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hil-chamberss-macbook-pro:~ fil$ traceroute www6.gumtree.com
traceroute to www6.gumtree.com (83.231.180.65), 64 hops max, 40 byte packets
1 10.0.0.1 (10.0.0.1) 55.229 ms 51.606 ms 99.926 ms
2 lo1.br13.weham.de.hansenet.net (213.191.76.39) 4.916 ms 4.855 ms 5.068 ms
3 ae1-102.cr02.weham.de.hansenet.net (62.109.121.126) 4.474 ms 4.623 ms 10.078 ms
4 ae0-103.pr05.asham.de.hansenet.net (62.109.118.10) 4.675 ms 4.589 ms 4.826 ms
5 amb1-hansenet-1-de.amb.seabone.net (89.221.35.17) 4.679 ms 4.859 ms 4.876 ms
6 nttverio-1-us-ash2.ash.seabone.net (195.22.206.30) 98.573 ms 95.880 ms *
7 ae-2.r21.asbnva01.us.bb.gin.ntt.net (129.250.2.86) 99.394 ms 100.257 ms 95.938 ms
8 as-0.r21.nycmny01.us.bb.gin.ntt.net (129.250.2. 163.976 ms 118.577 ms 108.764 ms
9 ae-0.r20.nycmny01.us.bb.gin.ntt.net (129.250.2.25) 173.423 ms 112.100 ms 104.995 ms
10 as-1.r22.londen03.uk.bb.gin.ntt.net (129.250.3.255) 187.656 ms 194.870 ms 189.708 ms
11 xe-4-4.r01.londen03.uk.bb.gin.ntt.net (129.250.2.66) 175.798 ms 176.025 ms 185.399 ms
12 xe-3-1.r01.londen05.uk.bb.gin.ntt.net (129.250.2.73) 178.269 ms 189.730 ms 240.962 ms
13 ge-2-15.c01.londen02.uk.wh.verio.net (213.130.47.178) 183.709 ms 226.816 ms 185.102 ms
14 83.231.176.74 (83.231.176.74) 180.322 ms 197.435 ms 182.356 ms
15 * * *
16 * * *
17 * * * |
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Dave#
Gumtree Moderator
Joined: 08 Oct 2007
Posts: 70
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| Posted: Wed Jun 18, 2008 5:28 pm Post subject: |
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www6.gumtee.com is not a valid URL.
You can access Gumtee at www.gumtree.com |
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Sophie Jane
Joined: 23 Jun 2008
Posts: 44
Location: Woking (close to Guildford)
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| Posted: Mon Jun 23, 2008 7:02 pm Post subject: |
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| Slow in moderating adverts, yes! My ad is currently not even up where it should be and I PAID for it to still be there as a featured ad. I just edited for the second time today to change info. so that could be why it's been taken down, but it's so annoying nevertheless. |
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