Search found 101 matches

Hi Rosie,

If your access has been restricted, we'll have told you.

I'm guessing your ads must have breached the Posting Rules and that's why we've refunded your payments.

If you send us all t ...

Hi thebarber

Can you help us out and give us some information about the ads you are replying to?

What ad did you reply to? (looking for 8 digit posting reference)
What time did you reply?
Did ...

Hi crazygoblin,

The situation is fairly complex and I'm afraid that in order to protect the site from spammers, we can't give too many details about how the system works. We have a number of autom ...

hi backseatsman,

Can you send us details of all of these email addresses/IP's and the ads you are trying to reply to?

http://www.gumtree.com/cgi-bin/help.pl?f=2&s=6

We'll then take a look ...

Hi folks,

Can you help us out and give us some information about the ads you are replying to?

What ad did you reply to? (looking for 8 digit posting reference)
What time did you reply?
Did yo ...

Hi there,

Which Gumtree site are you looking at and which category is your ad in?

We'll be happy to investigate and see if there is a problem which is affecting ads.

Thanks

Hi there,

Sorry to hear about this. Can you tell me where you are? There are St Luke's Terrace's in quite a few towns so if we know which city, we can take steps to prevent the ads appearing.

...

Hi doodark,

Have you contacted us via help?
http://www.gumtree.com/cgi-bin/help.pl?f=2&s=6

The team will be able to find out why you can't post ads.

Thanks for reporting these.

They've been removed from Gumtree

Hi, thanks for reporting these ads. I can see that they have all been removed.

We do take appropriate action on all reports. Please be patient as this is not an instant process.

Reporting thes ...

Hi Panda Bear,

Thanks for reporting these ads.

I can see that they have all been removed. We do get through a lot of ad reports and we're sorry if you think we didn't get to your reports quick ...

Hi im_amadeus

Your latest ad from 23rd August took less than a minute to go live after you'd activated it.

Is there another ad you are waiting on? Could you have a caching issue on your PC?

...

Hi there,

Thanks for letting us know.

We're looking into this and hope to have the system running again ASAP.

Thanks

Hi Huntandblake

Sorry to hear about the problems you've been having.

I can see that you contacted us via the Help section and that we have responded to you today. I hope this solves your proble ...

Hi maddie1234

Did you contact us via the Help section?

We refund all ads which we don't allow on Gumtree, though it sounds like your ad was fine.

Hi Stanleyknives,

We appreciate how frustrating it is to find duplicate ads on the site. We are working on a number of things to help reduce this problem.

If you'd like to help us, you can use ...

Hi ericdeacon,

We refund all ads that we don't allow on site.

Please contact us via the links in the Help section and let us know the ad details. We can then let you know what happened to your ...

Hi NotHappy6547

I can assure you that we're not discriminating and that we take appropriate action on all ads reported to us.

If we have removed your ads for being in the wrong category, you can ...

Hi everyone,

Please report these people using this link
http://www.gumtree.com/cgi-bin/help.pl?f=1&s=2

We can then take appropriate action to help all Gumtree users.

Thanks

Hi Sparkle Girl,

Sorry to hear you are having trouble.

Have you contacted the support team via the Help links on the site?
http://www.gumtree.com/cgi-bin/help.pl?f=8&s=26

They'll be able ...

Hi smasifpk

It can take a few hours for ads to appear on Gumtree.

If you send us the ad reference using the form in the Help section, we'll take a look for you.

http://www.gumtree.com/cgi-bin ...

Hi mike22925

Sorry to hear you think Gumtree is losing it.

I can see that when you contacted us through the Help section on the 22nd of July, we got back to you within a couple of hours. I can ...

Thanks everyone for all the ads you are reporting.

We review all the ads reported to us using the "report this ad" link and take appropriate action.

Hi rajeshk4u

We know how frustrating this is and we're working to prevent ads like this.

Please use the "report this ad" link which can be found on the top right of every ad. If you c ...

Hi weneedtoknow

We know how frustrating this is and we are working hard on a number of things to prevent this happening.

Please help us by reporting these emails to us using the "Is this ...